Contact Us
We’d love to hear from you. We’re here to answer your questions and listen to your suggestions.
Hours
Mon – Fri
8:00 am — 5:00 pm
Sat – Sun
Closed
Contact
Email
info@ultranetsolutions.com.pg
Phone
(675) 7309 7519
(675) 8256 2986
Let’s Connect
Frequently Asked Questions
Have questions? We have answers.
What internet and ICT services do you offer?
We offer high-speed Residential and Business Internet, customized Enterprise Network Solutions, Managed Wi-Fi, VoIP Services, Cloud and Online Data Storage, Smart Home Integration, and specialized Rural Solar VSAT setups for remote locations.
What support options and operational hours are available?
Our Network Operations Center (NOC) operates 24/7. We provide round-the-clock proactive monitoring and dedicated technical support to assist with any network issues or inquiries.
Do you provide internet and connectivity to remote or rural areas?
Yes! In addition to urban fiber optic networks, we specialize in Hybrid Solar VSAT setups and Wi-Fi solutions designed specifically to bring reliable, high-speed connectivity to rural communities and remote enterprise locations
Why should I choose Ultranet Solutions over other service providers?
We offer an advanced fiber optic network for low latency, 24/7 NOC technical support, competitive pricing with no hidden fees, and custom-tailored solutions for both residential and enterprise customers across PNG.
How long does it take to get a new service installed?
Standard installations for residential and business connections are typically completed in less than 28 days after acceptance and signing of a Service Order Form. Remote VSAT or custom enterprise deployments are scheduled based on site location and infrastructure requirements.
Are your internet packages capped or subject to data limits?
We offer both high-speed capped plans for lightweight use and fully unlimited enterprise and residential bandwidth options designed to deliver consistent, uninterrupted throughput without hidden throttling.